Program Record Policy
Achieve with Andrea is responsible for the maintenance and record keeping of all copies of programs and attendance for 5 years. Achieve with Andrea maintains all records in a password protected file in an interoffice electronic system with only the administrator of the Achieve With Authority having access to these documents. The records within these files include:
Achieve with Andrea is responsible for submitting any and all material requested by approved CE authorities.
Achieve with Andrea will keep all material and items confidential in a secured file within the company’s interoffice electronic system with only the administrator and designated members of the Achieve With Authority having access to these documents. Achieve With Andrea will not utilize any participant name or information to be given to any 3rd party business unless otherwise agreed upon by attendee of any course.
All material that is secured includes but is not limited to:
Program Grievance Policy
Achieve With Andrea is dedicated to ensuring that the quality of work including presenters and presentations meets the needs and expectations of those who attend any and all programs. For this reason, Achieve With Andrea has implemented a grievance policy. Should you have any reason that the standards of our work have not met your expectation, please send an email with your name, date of course taken, and the reason for your complaint to: AndreaBrognano@achievewithandrea.com
Program Fee Policy
Achieve With Andrea is dedicated to keeping affordable services for all mental health professionals. Program fees will be listed on our website next to all courses. Should you need to cancel your attendance to any program you have registered for, please email email@example.com 72 hours prior to the date and time of expected attendance. Any cancellation after the 72 hour time frame will receive 50% refund.