Program Record Policy

Achieve with Andrea is responsible for the maintenance and record keeping of all copies of programs and attendance for 5 years. Achieve with Andrea maintains all records in a password protected file in an interoffice electronic system with only the administrator of the Achieve With Authority having access to these documents. The records within these files include:

• A roster and signed attendance sheet for all program participants 
• A list of all live events inclusive of program presenter name, qualifications, and evaluations (as well as summaries for presenter)
• A list of all authors and presenters on presentations 
• All program content including handouts and presentation material
• All program promotional items
• All agendas and distributed public material 

Achieve with Andrea is responsible for submitting any and all material requested by approved CE authorities. 

Confidentiality Policy

Achieve with Andrea will keep all material and items confidential in a secured file within the company’s interoffice electronic system with only the administrator and designated members of the Achieve With Authority having access to these documents. Achieve With Andrea will not utilize any participant name or information to be given to any 3rd party business unless otherwise agreed upon by attendee of any course. 

All material that is secured includes but is not limited to:

• Attendee name, email address, address, licensure
• Attendee roster or attendance information 
• Attendee records and feedback 

Program Grievance Policy

Achieve With Andrea is dedicated to ensuring that the quality of work including presenters and presentations meets the needs and expectations of those who attend any and all programs. For this reason, Achieve With Andrea has implemented a grievance policy. Should you have any reason that the standards of our work have not met your expectation, please send an email with your name, date of course taken, and the reason for your complaint to: AndreaBrognano@achievewithandrea.com 

Program Fee Policy

Achieve With Andrea is dedicated to keeping affordable services for all mental health professionals. Program fees will be listed on our website next to all courses. Should you need to cancel your attendance to any program you have registered for, please email andreabrognano@achievewithandrea.com 72 hours prior to the date and time of expected attendance. Any cancellation after the 72 hour time frame will receive 50% refund.